Please provide the following:
	•	Wig type and length (e.g., 18” straight frontal 13x4)
	•	Whether the wig needs customization (bleaching, plucking, tinting)
	•	Preferred style (e.g., middle part, side part, baby hairs )

Wig Details 

Thank you for contacting NHair✨
We offer premium wigs, flawless installations, wig rentals, and styling for every occasion.


Shopnhair 

          ✨To purchase wigs or hair products, contact us directly via WhatsApp: +267 74052564.
	    ✨For rentals, confirm wig availability on WhatsApp before booking your install appointment.

                            💰 Deposits

	A deposit of P50 is required to confirm all bookings.
	The remaining balance is due on your appointment day.
	Cancel or reschedule at least 24 hours in advance to keep your deposit.

                          📦 Hair Drop-Offs

	Customization or revamp wigs: Drop 3 days before installation.
	Styling, wig wash, curling, straightening, or removal: Drop 2 days before installation.
	Include a note with your full name and appointment details.
	Wigs must be completely dry - wet wigs will not be accepted.

                         📆 Appointments 

	No plus ones are allowed during appointments because we don’t have enough space at the studio. 
	Arrive on time - late arrivals over 15 minutes may result in cancellation.
	Arrive with clean, flat blow-dried hair, cornrows/ wig lines . Failure to do so may result in automatic cancellation.

                            ⏰ Late Policy

  10–15 minutes late: grace period 
	20+ minutes late: Appointment may be  cancelled, and the deposit forfeited.
If you choose to reschedule (only within the same week) or cancel, a 24 hour notice is required and your deposit is refundable.
You are only able to reschedule within the same week without paying another deposit.


                           💰 Wig Rental Terms

	Confirm wig availability before booking.
	Request the rental policy booklet via WhatsApp before securing your appointment.
	Bridal rentals have a different pricing structure and policies.

                 💇‍♀️ Lace Requirement Policy

	Only high-quality human hair lace wigs are accepted for installation.
	Lace must be clean, free of glue residue, makeup, or product build-up before drop-off or your appointment.
	For lace wash or styling services, wigs must be dropped off 2 days before your scheduled installation date.
	For customization, wigs must also be dropped off 3 days before installation.
	HD lace or transparent lace is recommended for the best melt results.
	Old or damaged lace (holes, tears, excessive shedding) may result in an additional fee or refusal of service.
	If you’re unsure about your lace quality, send us a photo on WhatsApp before booking to confirm suitability.

                            🚩 Complaints

	Raise any concerns within 24 hours of your appointment.
	Once you leave the studio, NHair is not liable for lost or damaged wigs.
	No refunds or partial refunds will be issued after a service is completed.

                         💵 Banking Details 

          Bank: ABSA Botswana
   Account Name: Blush Elegance Pty Ltd T/A NHair
      Account No.: 1644281
           Branch Code:004
               Reference: Your Name
          Ewallet/ Instant money/ Cash send:      74052564

Shopnhair

Includes wig preparation, secure melt, and styling. Please bring your cleaned and prepped wig or book a revamp service beforehand. Arrive with clean, flat product-free hair
- Add-ons
Wig Curling ~ from P50
Wig Styling ~ from P100


Wig Installation 

🔘This appointment is only for dropping off your wig 3 days before your installation date. 
🔘Your wig will be customized (bleached knots, plucked, tinted, and styled) so it’s ready for a perfect install.
🔘Please make sure to book your actual installation separately.
🔘HD Lace is recommended! 

Wig Drop-off for customization 

🔘 Drop off your wig 1/2 days before your installation date for washing or revamp. 
Services & Prices:
• Lace Wash – P100
• Wig Wash – P250
• Wig Revamp – P300
• Wig Curling – P150
• Wig Straightening – P150
• Wig Removal – P50

Wig Wash / Revamp Drop-off

This service combines **wig rental** and **professional installation** for your event or special occasion.  

⚠️ IMPORTANT 
🔘 Please confirm availability of your desired wig for rent before booking.  

🔘 Send us a message to receive and review our Wig Rental Policy Booklet.

🔘 This appointment is for installation only, scheduled afteryou have read and accepted the rental policies.  

Wig Rental & Install 

🔘 Bridal wig rental and professional installation for your wedding day.

🔘 Confirm availability of the bridal wig you wish to rent before booking.
🔘 Send us a message to get the bridal wig rental policy booklet.
🔘 This appointment time is for installation only after you have reviewed and accepted the policies.

Bridal Wig Rental & Installation

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