When you schedule your appointment with Shine Glow SPA, you are agreeing to the following policies.  Should you have any questions about our policies, and how they apply to your situation, please contact us via phone (905-537-1671), e-mail (shineglowempire@outlook.com), or in-person at our spa’s front desk.   APPOINTMENT POLICY: RESERVATION POLICY In order to obtain your desired appointment, we recommend scheduling your treatment as far in-advance as possible.  A credit card is required at the time of booking to guarantee your reservation at Shine Glow SPA. We hold this information as part of our cancellation policy requirements and only make necessary charges to your account on the date of your scheduled service. You can choose to pay with any other accepted methods of payment upon checkout. Details of our cancellation policy, and when the card card on file is charged, are provided below.   CHECK-IN POLICY We ask that you please arrive 10 minutes prior to your reservation start time. We will do our best to accommodate late arrivals; however, the length of the treatment may have to be adjusted to accommodate the next scheduled reservation. If the scheduled treatment cannot be adjusted based on how late you have arrived, you will be subject to the cancellation policy and charges, as per below.     CANCELLATION POLICY We value your business and ask that you respect the spa’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Any cancellations or rescheduling requests with less than 24 hours of notice are subject to a cancellation fee amounting to 25% of the scheduled service(s).

APPOINTMENT POLICY > Please read 

Shineglow Beauty & SPA

Clients can cancel or reschedule appointments up to 24 hours before start time.

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