By ticking, you agree you have read and understood the Policy & Terms of booking.

Redefined by Cal

By booking with Redefined by Cal, you agree to these Policies & Terms. 

Redefined by Cal may cancel or reschedule a confirmed appointment if needed and will notify you as soon as reasonably possible. Please arrive on time; arriving late may shorten your service or require rescheduling. If you need to cancel or reschedule, please do so as early as possible; late cancellations and no-shows may incur a fee.

1. Booking & Deposits

•	All appointments must be booked in advance.
•	A non-refundable deposit may be required to secure your booking. This will be deducted from the total treatment cost.
•	Appointments are not confirmed until the deposit has been received.
Cancellations & Rescheduling
•	A minimum of 48 hours notice is required to reschedule and  72 hours notice to cancel your appointment.
•	Failure to provide adequate notice may result in loss of your deposit.
•	Repeated cancellations or no-shows may result in refusal of future bookings.

Lateness Policy

•	Please arrive on time for your appointment.
•	If you arrive late, your appointment time may be shortened to avoid impacting other clients.
•	If you are more than 10–15 minutes late, your appointment may be cancelled and your deposit forfeited - this will not be transferable and a new deposit will be required for a future booking.
•	Persistent lateness may result in refusal of future bookings.
Client Suitability & Medical Information
•	You must disclose all relevant medical history, allergies, medications, and previous treatments prior to your appointment.
•	Failure to provide accurate information may result in treatment being declined or complications, for which the practitioner is not responsible.
•	The practitioner reserves the right to refuse treatment if it is deemed unsafe or unsuitable.

Results & Expectations

•	Individual results may vary depending on factors such as skin type, lifestyle, and aftercare.
•	No guarantees can be made regarding specific outcomes.
•	Follow-up treatments may be required to achieve desired results.

Aftercare Responsibility

•	You will be provided with aftercare advice following your treatment.
•	It is your responsibility to follow all aftercare instructions.
•	The practitioner is not liable for complications arising from failure to follow aftercare guidance.

Payments

•	Full payment is required at the time of your appointment unless agreed otherwise.
•	Prices are subject to change without prior notice.

Behaviour Policy

•	Respectful and appropriate behaviour is expected at all times.
•	Any form of negative, aggressive, abusive, or inappropriate behaviour will not be tolerated under any circumstances.
•	This includes (but is not limited to):
•	Verbal abuse or hostility
•	Disrespectful or inappropriate language
•	Intimidating or threatening behaviour
•	The practitioner reserves the right to:
•	Refuse or terminate treatment immediately
•	Cancel current or future appointments
•	Retain any deposit or payment made

Right to Refuse Service

•	The practitioner reserves the right to refuse treatment at their discretion, including but not limited to concerns regarding safety, medical suitability, or client conduct.

⸻

10. Agreement

By booking an appointment, you confirm that you have read, understood, and agreed to these terms and conditions.

Thank you for your cooperation and understanding.

⭐⭐⭐⭐⭐ I couldn’t be happier with my lip filler! Cal made me feel so comfortable throughout, and the results are exactly what I wanted. It’s subtle, natural and has genuinely helped restore my confidence. I’m so happy I chose redefined by Cal! 🤍✨

would highly recommend! From the moment you arrive, you’re made to feel welcome by such a friendly and lovely person. Everything is explained thoroughly, and the knowledge, confidence and professionalism really shine through, making you feel completely comfortable and in safe hands.
The service is excellent, and you can tell how much care and attention goes into the treatment. A really positive experience from start to finish, and I’m so pleased I decided to give microneedling a try!
Thank you 

It was my first time having microneedling done and I was a little nervous, but Callum kept me calm and explained the whole process. He made me feel at ease straight away! The clinic is clean, well organised and smells amazing. Callum has created me a skin treatment plan as I suffer with acne and acne scars. I have booked further microneedling treatments and can't wait to see the results. If you have any skin concerns, please go and see Callum at Redefined by Cal.

Lovely facial! My skin felt glowing afterwards. Really relaxing treatment and great service. Would definitely recommend Callum. 

Had dermaplaning done today by cal, had a lovely experience. Callum is so attentive and gentle, gave me some good aftercare advice as well, would recommend 

I had my Botox done by Cal and I honestly couldn’t be happier with the whole experience! Cal was so professional, friendly and made me feel completely at ease. He explained everything clearly and made sure I was comfortable throughout the treatment. I’m absolutely loving my results — they look so natural and fresh. I would definitely recommend Cal to anyone considering Botox! ✨

I absolutely love my lips! From the moment I arrived, everything was so clean, welcoming and professional. Cal made sure I was happy and comfortable throughout the whole appointment and even checked in with me afterwards.
I felt completely at ease and reassured every step of the way, and I honestly couldn’t be happier with my results!  Thank you so much for such an amazing experience, I would definitely recommend Cal! 

Callum Brooke

By purchasing the Scar & Stretch Mark Removal Microneedling Package, it offers upfront bundle of 4 treatments. Enabling a thorough course with optimal results and offers a saving of £10 per treatment!

Scar & Stretch Mark Removal Package

Purchase the Hair Revival Microneedling Package and receive 4 scheduled visits, offering convenient upfront booking and a saving of £10 per treatment! 

Hair Revival  Package

The Dermaplaning Package includes 4 dermaplaning visits spaced 4-6 weeks apart, saving you £15 per treatment! Offering the convenience of one payment for a set of appointments.  Receive repeated exfoliating treatments to help maintain smooth, refreshed-looking skin.

Dermaplaning Package

Microneedling with 4 visits, offers convenient upfront payment with £15 saving per treatment  for a complete treatment series, helping you stay committed to target your specific concerns while enjoying four professional Microneedling sessions in one purchase.

Microneedling Package

Smooth lip wrinkles, add volume, and enhance lip shape for a naturally fuller, more defined appearance. This Dermal Filler treatment contains Lidocaine to improve comfort during treatment. If you are allergic or sensitive to Lidocaine, please ensure to let me know. 

Lip Filler 0.5ml

Reveal instantly smoother, brighter and more radiant-looking skin with our Dermaplaning treatment. This gentle yet effective exfoliation treatment uses a sterile blade to carefully remove dead skin cells and fine vellus hair (often known as “peach fuzz”) from the surface of the skin.  Dermaplaning helps to create a smoother, fresher-looking complexion and can improve the appearance of dull, dry or uneven skin. By removing the outer layer of dead skin cells, your skin may also feel softer and allow skincare products to absorb more effectively.  Perfect before a special occasion or as part of your regular skincare routine, Dermaplaning leaves the skin looking refreshed, glowing and beautifully smooth.

Dermaplaning

A Classic Facial includes double cleansing, exfoliation, gentle extractions if needed, and a soothing mask, leaving skin refreshed, balanced, and visibly smoother with a healthy, revitalised glow.
(Skin products chosen by skin type) 

Classic Facial

Choose one area to treat: crow’s feet, forehead lines, or frown lines between the eyebrows, for a smoother, more refreshed appearance with precision-focused care. Prescription is required

1 Area - Botulinum Toxin - Prescription Required

Lip Filler 0.7ml enhances lip shape and volume with a subtle, balanced result, creating a fuller, softer appearance while maintaining natural-looking definition for a refined, professional finish.

Lip Filler 0.7ml

Two areas include either frown lines between the eyebrows, forehead lines, or crow’s feet. This Botulinum Toxin treatment helps soften the appearance of dynamic facial lines. Prescription-required 

2 Areas - Botulinum Toxin - Prescription Required

The perfect duo, Microneedling and Dermaplaning! Book together and receive  £5 off 

Microneedling

Reveal instantly smoother, brighter and more radiant-looking skin with our Dermaplaning treatment. This gentle yet effective exfoliation treatment uses a sterile blade to carefully remove dead skin cells and fine vellus hair (often known as “peach fuzz”) from the surface of the skin.

Dermaplaning helps to create a smoother, fresher-looking complexion and can improve the appearance of dull, dry or uneven skin. By removing the outer layer of dead skin cells, your skin may also feel softer and allow skincare products to absorb more effectively.

Perfect before a special occasion or as part of your regular skincare routine, Dermaplaning leaves the skin looking refreshed, glowing and beautifully smooth.

Dermaplane

Reveal smoother, fresher and more radiant-looking skin with our Microneedling treatment. This advanced skin rejuvenation treatment uses tiny, controlled micro-channels to stimulate the skin’s natural repair process and encourage the production of collagen and elastin.

Microneedling can help improve the appearance of fine lines and wrinkles, acne scarring, enlarged pores, uneven skin texture and tone, and overall skin radiance. The treatment is tailored to your individual skin concerns, helping to support a smoother, firmer and more refreshed complexion over time.

For the best results, a course of treatments may be recommended depending on your individual skin goals.

Lip Filler 1ml

Treat 3 areas with botulinum toxin, including frown lines between the brows, forehead lines, and crow’s feet, for a smoother, more refreshed appearance. Prescription required.

3 Areas - Botulinum Toxin - Prescription Required

Follow-up assessment and targeted adjustments to your prior botulinum toxin treatment. Review ensures alignment with goals, addresses concerns, and refines appearance. Must be booked between 2-3 weeks since initial appointment. 

Botulinum Toxin Review (Must be booked between 2-3  weeks since initial)

Improve the appearance of stretch marks and scars with microneedling, a collagen-stimulating treatment designed to support your skin’s natural repair process. By creating tiny, controlled micro-injuries in the skin, microneedling encourages collagen and elastin production, helping to improve skin texture and the appearance of uneven or scarred areas over time. With a course of treatments, skin may appear smoother, firmer and more even in texture.

Scar & Stretch Mark Removal 

A chemical peel uses a specialised acid solution to exfoliate the outer layers of damaged skin, triggering a natural healing response that reveals fresh, smoother skin underneath

But what does it target? 

- Fine lines and mild wrinkles from aging or sun damage
- Acne breakouts, clogged pores, and mild acne scars
- Hyperpigmentation, age spots, and uneven skin tone
- Rough texture and dull complexion

Medical Chemical Peel

Support healthier-looking hair with microneedling, a treatment that uses tiny, controlled micro-injuries to stimulate the scalp and hair follicles and trigger the body’s natural healing response. This process may support hair follicle activity and improve hair growth, particularly when used alongside appropriate hair-loss treatments. By encouraging scalp renewal, microneedling may help improve hair density and thickness over time.

Hair Revival 

Unsure on what to book? Book a consultation. A focused consultation provides expert assessment, and an actionable plan tailored to your goals, empowering you to make informed decisions and move forward with confidence.

Consultation (Not for Prescriptions)

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