Touched by God

About

Please be sure to read all of the policies. What to know when booking…. Booking Policy All deposits must be paid so that your stylist can secure your appointment and products needed for your service. Please be on time to your appointment. If you’re running late, you will have a 15 minute grace period. There is a $20.00 squeeze in fee for same day appointments. Wear a mask please (Not optional). Please do not bring any guests (Unless I am notified). Cancellation Policy We offer a generous 24-hour cancellation policy. If you are unable to make your appointment, please cancel within 24 hours before your scheduled time in order to not amass additional fees. For Example: If your appointment is scheduled for 9AM on Monday, you have until Sunday 9AM (the day before) to cancel free of charge. Failure to cancel your appointment 24-hours prior to your scheduled service will result in a $20 cancellation fee. The fee will need to be paid by 6pm the next day of the original scheduled appointment before rescheduling. This fee will be requested to be paid on the card you used to book your original appointment. We will work with you personally to reschedule your appointment once the fee is paid. Failure to pay this fee by 8pm, will result in a permanent ban from any Touched by God hair Services. If you fail to communicate and choose to not show up for your appointment, it will also result in a PERMANENT PROSCRIPTION. The Fee needs to be paid by 8pm the next business day in order to reschedule. If you need to reschedule or cancel your appointment, and are within the 24-hour time, please call or text us on WhatsApp at (682)472-1111 and we will work with you to find a time that works for you. ALL PAYMENTS ARE FINAL( unless you follow the correct cancellation policy)| NO REFUNDS WILL BE GRANTED LATE FEES Touched by God offers services that fit with everyone's schedule. Because we have precise pace, any latenesses over 6 minutes could possibly run into the next appointment. To be fair to other clients who have booked with HONEY BRAND CC, we offer a 15-minute grace period for all appointments. Anything over 15-minutes will accrue a $15 late fee. We understand the uncertainties of traffic, however, if you are going to be more than 15-minutes late, please refer to the cancellation policy above since services can take anywhere from 3+ hours (depending on your style).. For example: If your appointment is scheduled for 10:00 AM, you will be granted a 15-minute grace period to arrive by 10:15 AM. If you arrive anytime between 10:16 AM or beyond, you will be charged a $15 late fee. No Show Policy Touched by God has a zero-tolerance policy for no-shows. If you do not cancel within 24hrs, reschedule (without paying your fee) or show up to your appointment, you will not be able to book with Touched by God hair services again.

Policy and Terms