Reviews

39 reviews

Sandra Conwell

Well what an amazing experience both Heidi & I had when Heidi went for a full groom with Julie. From start to finish Julie was totally professional,very knowledgeable,making Heidi feel calm. This was Heidi’s first full groom as I wanted to keep her with fluffy fur,looking like a teddy bear,but that was a big mistake as she ended up with lots of knots which couldn’t be taken off normally! Julie advised me on how Heidi should be cut & she looked amazing. Highly recommend Julie,great lady

2 Nov 2025
Jade

Julie always does a great job on our very excitable Frenchie. He comes back looking very handsome and smelling amazing, highly recommend ❤️

17 Oct 2025
Julie pitman

Charlie ran in, he loves Julie so much, he comes out happy, smelling and looking lovely . He was reluctant to come home, its a real treat for him.

8 Sept 2025
wendy James

Miley looks amazing. The only problem is my dog loves ❤️ you to much and doesn't want to leave you. I'm so glad we found you. Thank you so much.

8 Sept 2025
Rebecca harbour

Fantastic couldn't ask for better and the lady is lovely

4 Sept 2025
Ellen

Julie is top notch and takes care of your dog as if it's family. Top notch service always 👌 xx

23 Jun 2025
Kayleigh harwood
23 Jun 2025
Bridget

Julie was recommended to me by my daughter so It was Zeus’s first visit today and he came back looking and smelling so clean & fresh, Julie also gave him a really good deshedding. Julie was absolutely brilliant with Zeus and she’s definitely got a new best friend in him 😂I highly recommend Heath Charnock Dog Retreat and will be rebooking regular full grooming for my boy💙

17 Jun 2025
Joanne macgowan

Julie did a fantastic job on my 2 little shih tzus. They came home with wagging tails and smelt fabulous. Julie is lovely and very kind to animals - nothing is too much trouble. Thankyou so much 5 stars

13 Jun 2025
Leah Piercy

Fabulous groom Our boy was all neat and smelling great afterwards!

8 Jun 2025
Naoli seddon

Rolo is enjoying a nap after his groom this morning. Rolo is usually a nervous boy (first groom with julie) but ran straight up to julie with plenty kisses so i knew he would be in good hands! He smells and looks super clean and the pickup drop off service is very handy! Thanks julie we look forward to our next appointment❤️

5 Jun 2025
Nigel

Great friendly service, had both my dogs groomed, who looked great and happy and got the cut I asked for, will definitely be returning, thanks

21 May 2025
Alison Bolton

First time for my pet at the dog retreat but I will certainly be returning, Julie was very professional also made my dog feel welcome as she is very nervous, sent me a video from the start of the groom until she finished, definitely a 5 star x

11 May 2025
Pauline

Wouldn't take bobby anywere else he loves going for his pamper.

6 May 2025
Steph Green

Professional and friendly service every time Julie really has a love for her job and your pets.

3 May 2025
Rebecca Haddon

Larry went for his first groom today and came back absolutely proud as punch, smelling amazing and with the cutest bandana on. He's all fluffy and clean! Love it 💙

1 May 2025
Andrew Leathwood

Olly 1st cut , we are absolutely delighted with , the care he received and the professional service and attention he received. He is also very happy, usually has a sulk, after a cut, but , he's home and doing his normal stuff.

26 Apr 2025
Sonya

I have had both my dogs groomed by Julie and am over the moon with the service she provides. Both my dogs are nervous in their own way and she put them at ease which is not an easy thing to do. They come home smelling gorgeous and loving great. I’m so glad I found her!

26 Mar 2025
Barry Robinson

Stanley was extremely well looked after and looked great after his grooming.

25 Mar 2025
Roxie n Hugo

Best around bye far , my Hugo (miniature dachshund) loves going his groomers once a month allways comes back smelling Devine too and smells lovely for days too 🥰🐶 and he also adores Julie she is just the best and such a lovely person she really is! 💯 you won’t be disappointed 🤍 xxx

25 Mar 2025