Dog Breed?
Weight?
Dogs name?
Last Groom in weeks?
Grooming behaviour issues? 
Like to go on cancellation list?



Extra Details

Hair Off the Dog is a professional dog grooming service managed by a skilled pet groomer. We specialise in enhancing the grooming experience for your furry friends, providing top-notch services to keep them looking and feeling their best. Our cancellation terms and conditions are strictly enforced, so please review them on our website before booking your appointment. Visit https://www.hairoffthedog.co.nz/about for more information. Trust Hair Off the Dog to pamper your pet with care and expertise.

Hair Off the Dog - Dog Grooming

T&C’s

REMINDERS:
I will send out TWO reminders, these being 3 days prior to your appointment and again the day before. You will need to confirm your appointment via the attached link in the text, no confirmation may mean your appointment could be cancelled. 

PAYMENT:
Payment is due on the day of your appointment. I do not have EFTPOS. Payment can be made by either cash, bank deposit or invoice. Late payments will incur an added fee, and multiple late payments will require prepayment to book again.

APPOINTMENT TIMES:
Please arrive no more than 5 mins before your appointment time and arrive within 30 mins of the txt to collect your dog. Anything outside of these timeframes is classed as daycare and as I do not offer daycare due to space, it will incur a significant fee to discourage it from happening. If you are running late for your appointment, please make contact immediately. If it gets too late, I will no longer have the time to still do the groom with your dog, yet the full price will still be due.

TOILET YOUR DOG:
Please toilet your dog outside in the designated area by the tree before coming inside, even if your dog has just toileted at home! Poo bags and bin are for your use.

CANCELATIONS & NO-SHOWS:
I require MORE than 48 hours notice of any cancellation or rescheduling.
Less than 48 hours’ notice will incur a late cancellation fee of 50% of the appointment price that was booked for
Less than 24 hours notice, or not turning up for your appointment at all, will require the entire missed groom price to be paid.
Frequent offenders may be required to pre-pay their grooms

TRAINING / INCOMPLETE GROOM:
If your dog is struggling with the grooming process for any reason, I will not force a dog in to freaking out just to complete a groom so this may mean the actual groom is unable to be completed, this is for the safety of the dog and myself. The full appointment price will still be due.

PHOTOS & VIDEOS:
I may take photos and videos of your dog/s and I reserve the right to use these for promotional and marketing purposes on my website, social media, or other advertising material. If you have concerns about the use of this media, please contact me in writing.

IN AN EMERGENCY :
In case of a medical emergency, you give full authorisation for me to seek medical care for your dog at your expense. 
We will endeavour to use your own Veterinarian, but in cases of urgency, we will use the practice we usually deal with.


Any questions, please contact me.

Sarah-Jayne
Hair Off The Dog-Dog Grooming
027 555 6677

Highly recommend - very friendly and professional 

Charlie always looks amazing after his grooms!  

Sarah -Jayne is a five star. She is a true professional and  knows her craft. Her venue  is warm, friendly, clean and inviting.  We are very fortunate to have Sarah-Jayne as part of Murphy‘s care team!

Sarah-Jayne is an excellent groomer. Our Harley always comes home looking and feeling fabulous after his time at Hair Off The Dog. Thank you for the consistent great service and your patience with our crazy boy. 

S-J is amazing her professionalism and kindness is second to none. Ruby is a rescue dog who needs extra attention and S-J has been great with her by taking the time to get her relaxed and comfortable. 
We would recommend Hair off the dog to anyone that needs grooming for their dog. 

Amazing as always… my fur baby looks amazing

My Cavoodle Bailey just loves going to see Sarah-Jayne at Hair of the Dog. She does the most amazing job and Bailey always comes home looking absolutely beautiful !🐶

Sarah-Jayne is amazing.  Highly recommend. 

So happy with the service here, our dog Elphie looks great afterwards. She is a bit nervous at the groomers and Sarah Jayne has given us some great tips to help her increase her comfort levels at the appointments. Highly recommend!

Sarah-Jayne is a treasure.
My dogs always come back happy and looking fresh as daisies. 

Sarah is an amazing groomer. Always takes very gud care of my boy and he looks handsome when she is finished with him. So happy to find such a trustworthy and thorough groomer. 

Rocco loves visiting you
Thank you for Rocco ‘s awesome groom

Sarah always does a fantastic job with Coco!

Top service 👌 Always does an amazing job on my puppies..So friendly and welcoming and just a calm beautiful environment for the owners and puppies. Also sarah takes such pride in her work and she magical with the puppies.. 🌟 

Bessie Dodd looks absolutely beautiful.   The professionalism of HAIR OF THE DOG superb.   The best! 

Sarah-Jayne is amazing!! So patient with our two puppies and they always look soooooo good!! 

Sarah is amazing. Always happy with my Shi Tzu's groom. Highly recommend!! 

Friendly service and  everytime Ollie comes from grooming he looks very handsom 😁

Bobby has been a client almost since Sarah-Jayne started  the new business  and we wouldn't go anywhere else.  She does a wonderful job on my wee man and is most careful and gentle with the leg problem he has. The Salon is delightfully set up and I wouldn't take him anywhere else. 

Pawesome service, very friendly and caring and also providing a professional groom. I am extremely happy to be a client and so is my furbaby  🐕 ❤️ 

Sarah-Jane is amazing. Extremely professional & so caring to our furbaby.
Highly recommend her services- premises are clean and well thought out, a mini spa treatment for our Coco.
Thanks so much. 

Sarah-Jayne is so great with my dog. Wonderful, professional, and friendly service

Sarah-Jayne always does the most fantastic job.

Our little girl Frankie comes out looking gorgeous and she really loves the experience.

Can’t recommend Hair off the Dog more highly!!!

Awesome groom (as usual).  Have a very handsome looking dog :)

Boston and Scruffy look great - thanks heaps for the mahi.

A very good groom and always on time.  Dogs are very happy with Sarah-Jayne.

On a cold winters morning it's so nice for my little dog and me to arrive at a lovely warm environment. So welcoming and friendly. My dog is reserved with people but Sarah Jayne makes sure she is safe and comfortable and I can't believe how good she looks after her grooming. So soft and cuddly.

Always 10/10 job and such a boutique experience

Sarah-Jayne is amazing with our very big sproodle. He loves going to see her and always looks and smells amazing once she's worked her magic on him. We would be lost without her as there's no way we could look after his unruly coat ourselves. 

Sara Jane does a fabulous job.
Very efficient and always a pleasure to catch up with her.
Highly recommend 🙂💖

Very happy with Toby's new haircut.  He is normally a very nervous dog but was happy when I picked him up and he looked great.

My buster certainly looks great and smells good after his visit.

Usual great groom for both of our girls, thanks. 

Sarah-Jayne is such a lovely lady & makes our 2 girls Izzy & Rozie look beautiful & smell really good.  

The Hair off the dog salon is a great set up & I leave the girls knowing they are safe & secure & well cared for when they are there. 

 Izzy has had 2 operations this year (new eyes after going blind & cruciate ligament repair) & SJ has been wonderful when Izzy hasn’t been at her best  or is a bit fidgety.

Thanks heaps Sarah-Jayne we appreciate you 😀

Never ever has our Izzy literally run into the groomers as she did today.  She took the lead off me bunched it up and jumped up on the table. Finally a great groomer! SJ you're not allowed to leave town! Our Izzy and we wuf you ❤️ 

Sarah -Jayne grooms our dog regularly and always does a fantastic job.  She is super efficient , extremely organised and professional . Thoroughly recommend . 

Ratings & Reviews

Denzil

Emmanuel George

Julia Harmon

Patrick Turner

Hope

Jordan Gillies

Sharyn

Brenda O’Neill (Murphy)

Mandy

Ruby O’Kane

Claire Palmer

Fiona Bentley

Nikki

Siobhan Flannery

Sarah Pearce

Malissa Ngaki

Teresa Marlow

Mary-Ann Wilson

Coco

Melissa